Background
Regulatory compliance is a major consideration when choosing an electronic health record solution for a provider agency. From billing, to HIPAA, to the design features of the solution itself, there are far and wide compliance implications to a provider’s choice of EHR vendor. 

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Today members of the MediSked team attended the Care Coordination Regional Conference right here in Rochester, New York, where our headquarters is located. New York State is starting a new initiative, known as People First Care Coordination. Care Coordination Organization (CCO), authorized as Health Homes (HH), will provide integrated care coordination for individuals with intellectual and developmental disabilities (I/DD). Kerry Delaney, Acting Commissioner of the New York State Office for People with Developmental Disabilities (OPWDD) noted that this move to CCO/HH will require significant investment in technology as tracking data, outcomes, and quality becomes more and more important. During her remarks, Commissioner Delaney said, “technology is the cornerstone of modern living.” Her quote really resonated with me as there is push in every industry to incorporate technology to make our lives easier and more efficient.

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What is Interoperability? 
Interoperability is defined as the ability of systems and devices to exchange and interpret data. Many states use Health Information Exchanges (HIEs) which allow providers and patients to access and share electronic medical information. The real-time sharing of health information among an individual’s integrated care team, including providers, doctors, nurses, pharmacists, hospitals, and others, allows for a 360 degree view of a person’s history to improve outcomes, increase transparency and efficiency, and empower individuals. The ability to view social and human services data in tandem with medical information to provide care that is informed by all of an individual’s experiences.

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It is well known that human service organizations have difficulty recruiting qualified and reliable employees and retaining this staff once they are hired. According to a national staffing survey MediSked conducted, 93% of respondents identified recruiting quality employees as an issue for their I/DD agency.

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