There are a lot of factors and forces that come into play when making the switch to an Agency Management Platform. One of the consistent forces is security and compliance. This is not to say that you can't have a world class compliance and quality assurance program at your agency with manual and paper based methods. You can and I've witnessed them firsthand. But, compliance and QA goes beyond coming out of a clean audit. While that's very important and software can absolutely help make that process more efficient, it's also important to look at the security of your clients' protected health information and private data that's only meant for the eyes of certain qualified employees. So whether you just failed an audit and your manual methods are in disarray, or you run a tight ship and every 'i' is dotted and 't' crossed, there are still areas that a HIPAA compliant Agency Management Platform can help with. Let's take a look.
The MediSked Blog
The beauty of an all in one I/DD EHR, or Agency Management Platform, is that you get the benefits of managing records, plans and services notes along with the ability to bill right in the system for your claims. We know first hand that billing manually for service hours is a monumental task that takes days, upon weeks to complete. By bringing the billing function into an I/DD EHR, you eliminate a ton of paperwork and increase your accuracy. Here are the top 4 billing features in an I/DD EHR:
Here at MediSked, we really love the billing department at agencies. They remind me of an episode of Seinfeld, where Jerry's postal service carrier - neighbor Newman complains one day that the mail never stops... it just keeps coming and coming! We understand what it's like to always have claims coming and matching them up to documentation and submitting each one by hand and organizing them so when the 835s come back you know how to match them up and reconcile if necessary. The fact that you have to post to a G/L system (usually Quickbooks or Sage), bill to a different system and track service documentation by hand or with a third system! Whew!! It's not easy and your work usually doesn't get enough credit or exposure in agencies - so we say, Bravo! You do a lot! The blog today is focused around how MediSked Connect eliminates the double entry, juggling different systems and really makes your whole process much more streamlined. Here's more: