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The MediSked Blog

What Does Web Based or Cloud Mean?

Posted by Mike Holihan on Tue, Aug 14, 2012 @ 01:48 PM

MediSked Connect is hosted as a  cloud based solution. This means that you are accessing the system from an internet browser. It’s an opportunity for agencies to improve care to their clients, protect their privacy and avoid costs and risks involved with implementing expensive technology hardware. With a cloud computing solution, employees across your agency can collaborate in real time and share information. It provides a centralized platform to access reports, manage employees, track documents, bill and track reimbursements and much more. It also eliminates the risks of having client data open and exposed in paper formats that, right now, can easily be misplaced or seen by people that do not have permission to view such information. Cloud computing is also beneficial to a mobile staff that works from remote locations. A smartphone, tablet or laptop is all that is necessary in order to view important client information and log service notes while at a remote location.

Security is always a concern when your data is being hosted on-line, especially if it is Protected Health Information. At MediSked, we take online security extremely serious. When our customers go on line to their Connect site, they are entering a site with all of the same safeguards and protections that they would encounter when they bank on-line. Privacy is also a concern as your agency contains sensitive information that needs to be centralized on line but not shared with everyone. With Role Based authentication, users in our platform are limited to see only the information that’s required in order for them to carry out their duties. MediSked is HIPAA and HI-TECH compliant, adhering to the highest standards of privacy and security.
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Tags: Provider Agencies, HIPAA, MediSked Company News, Paperless / Cloud Based

MediSked Tapped to Present Technology Strategies to Disability Provider Agencies at NAQ Conference

Posted by Mike Holihan on Wed, Aug 08, 2012 @ 02:00 PM

MediSked, the nation’s leader in Agency Management Platform solutions for Disability Provider Agencies, will present on Transitioning to Paperless Using Technology at the 17th Annual NAQ Conference.

Rochester, NY (PRWEB) Aug 6, 2012 – MediSked, LLC has served disability provider agencies for over ten years by providing web based solutions to manage the operations, records, billing, and HR functionalities within provider agencies. They will share their knowledge on the benefits and challenges of transitioning to technology in a presentation at the NAQ Conference entitled “Transitioning to Paperless: How Technology Assists in Improving Care and Maintaining Compliance While Reducing Costs”


NAQ is the National Association of Qualified Developmental Disability Professionals. NAQ was formed in 1996 to establish a strong resource for research, networking and addressing issues that concern Qualified Developmental Disability Professionals (QDDP) today. A chief concern amongst professionals is managing and navigating through the changing regulatory environment that surrounds them as most agencies are funded through Medicaid waivers. Managing Medicaid dollars efficiently and effectively to provide the highest quality of care to the individuals they serve has become more difficult in recent years as state budgets have seen significant cuts and regulations have grown. A survey conducted by MediSked, LLC to over 1,200 respondents shows that less than 13% of provider agencies use a comprehensive software solution to manage their electronic records and operational data. Brian White, Business Development Manager at MediSked, has been asked by NAQ to discuss the benefits and challenges that face provider agencies in transitioning from paper based systems to a complete web based platform.

“This is a turning point in the home and community based service industry. Disability Provider Agencies have more pressure than ever to be ultra- efficient with Medicaid dollars. At the same time, the demand for real time data on the individuals they serve and the staff serving them will only increase,” stated Brian White. “It’s about making technology work in an easy to use format that’s highly accessible and captures all of the operational moving parts to agencies serving the developmentally disabled.”

For more information on the 17th Annual NAQ conference, please visit http://www.qddp.org/. Agencies looking for information on using technology to reduce costs, increase capacity, perform better in the event of an audit and increase the quality of care can visit MediSked at www.medisked.com or call 866-633-4753.
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Tags: Provider Agencies, Medicaid, MediSked Company News, Technology

Top 10 Questions we get asked: # 6 Does it work on iPads

Posted by Mike Holihan on Fri, Aug 03, 2012 @ 02:04 PM



If you are like most provider agencies, your work is not done in a single location. You are providing home and community based services (HCBS), which means you have multiple locations and staff that is running around to and from those locations. As MediSked Connect is a hosted platform, it can only be accessed via an internet connection. Through what device your staff accesses an Agency Management Platform has become the most recent question we get asked.

It wasn’t so long ago that the only way to get on the internet was through a PC, Mac, or laptop via an Ethernet connection (cord plugged into your computer) or through a wireless connection. Today, there many more ways to connect to the internet through mobile devices such as smart phones and iPads or tablets. The infographic below is interesting in that it illustrates just how common smart phones have become – over 91.4 million smartphones are owned in the US alone. The use of mobile broadband as a way to access the internet has been a leading catalyst in this growth – you no longer need that wireless internet connection that your laptop 5 years ago relied on. As you might imagine, this technology and trend will only grow.

At MediSked, this trend is exciting and very positive. Over the last couple of years we have seen customers begin to try different devices that truly bring technology to the point of care. And while we are not in the “device” business, we have created a mobile edition that is simple and easy to use with any of these devices. So, the answer to this question is an emphatic YES. Here are the mobile devices of today that our customers are using MediSked.

    • Net Books – Net books are essentially light weight laptops. They don’t have the memory and storage capacity of a standard laptop but if you are just using it to hop on the internet, net books are an affordable and efficient device to buy. Our customers like net books because, compare to tablets and smart phones, they are relatively cheap to buy in bulk. Tablets are becoming more in demand and the netbook market is not as robust as it was a couple of years ago. So prices have dropped which is good for you. The other nice feature about a net book is that it has a real keyboard, which a smart phone and tablet do not have. So it is much easier to type service notes, messages, etc on a net book than it is on a tablet and especially on a smart phone.
    • Tablet (including iPad) – Right now tablets are viable options for provider agencies and their staff that travels. And in terms of brands, the iPad dominates the market – accounting for 62.5% of global shipments this year, according to IDC. The downside to a tablet is it’s very expensive and to provide one to every staff member would be expensive and the risk of them going lost or missing is probably pretty high. Customers that have had success with them have found that limited use by certain staff tends to work better, most notable nursing or clinical staff. They can pull up records easily and view and record vital information.
    • Smartphones – As the infographic points out, smart phone ownership and usage is large and growing. If staff members have smart phones to begin with, they can use them to record there notes and to check in and out of shifts. Typically, the biggest questions that come up with using smartphones is that staff are using a personal phone for business- how is that reimbursed and what about the staff that doesn’t have smart phones. These are questions that are probably going to come up if you are looking at this option, so be prepared to have a plan in place that makes the most sense for your agency.

Overall, the options and flexibility on how to access the internet have grown tremendously over the last five or six years. Providing your staff with access to the information they need in order to do their job and satisfy the compliance requirements of your agency is vitally important. Keep that in mind when you are looking for a solution and be sure that the solution does work with mobile devices as usage will continue to grow.

 

The following infographic is courtesy of? http://ansonalex.com/infographics/smartphone-usage-statistics-2012-infographic/
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Tags: Mobile, Paperless / Cloud Based

OIG Audit uncovers inadequate exclusion controls in Colorado

Posted by Mike Holihan on Tue, Jul 31, 2012 @ 02:11 PM

Below is a link to an Office of the Inspector General’s report that was just released concerning the State of Colorado and some unallowable payments made to agencies that employed people on the exclusion list. Exclusion list check functionality is built into the Connect Platform – allowing agencies to seamlessly run checks against their list of employees while never having to leaving Connect. If an employee comes up on the check, their record is flagged.

Please read below for the full report on Colorado.

http://oig.hhs.gov/oas/reports/region7/71106026.asp
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Tags: Compliance, Provider Agencies, Medicaid, Home and Community Based Services, Staff Management