No great stories ever started over a salad. This one is no different. For those of you who were able to attend The Arc 2013 National Convention in Seattle, congratulations on your successful navigation of O'Hare, SFO, Philly, SeaTac and in our case Milwaukee to arrive in Bellevue. To say that Mother Nature made arrival difficult this year is, in my mind, an understatement. Once we all arrived, it was as it always is, a wonderful family reunion. 

This blog spends a lot of time educating providers on technology that's out there today.  As a software company, we obviously live and breathe technology but we know that's not your focus.  Technology is a tool to help you do your jobs better.  One of the problems facing providers today is that there is a lot of technology available and not a whole lot of guidance to help you select tools that will work for your agency.  Throughout our travels and encounters with providers, we find smaller agencies seem to think that technology solutions are geared for large organizations.  But, really large agencies are not the norm.  When we surveyed providers across the country awhile back we found that over 60% of agencies served clients that ranged from 1 - 100 or 100 - 500.  Only a minority serve more than 500 clients.  But, the common thought is "We're so small we don't need a software system."