There are so many software products targeted to specific purposes in this industry, it’s hard to understand and keep track of what they all actually do.  “If I go with one system, will I still need to use other systems in tandem?”  “We bought this system to handle one function and we think it can do more, but we don’t know what it can and can’t do.”  These are comments we hear from provider agencies that are wading through the massive amount of disconnected software products on the market.  Our software is described as an Agency Management Platform.  The services that you are providing now can be centralized and managed through it.  By consolidating this information, you will be reducing duplicate keypunching, human errors and bad data.  Connecting data and systems in a real-time platform will lead to reduced costs, easier maintenance and safeguards, as well as turn your agency into an industry leader integrating best practices and the latest technologies. 

To make an informed decision about investing in technology that will be part of the fabric of your agency, you need to know what’s inside – what an agency management platform contains and doesn’t contain.  We’ve made it as simple as reading the ingredients of a cereal box, because you shouldn’t have to have a degree in Computer Science to know what you’re buying!  Below is how Connect is defined as an agency management platform: