Is your agency wired for the future?  Forget for a second about purchasing an agency management platform, that's not what this blog post is about.  Instead, I want to focus on adding technology in home and community based services in general terms.  In terms of your clients actually using technology to achieve goals and outcomes.  Today, there's no getting around it - if you want to be a beacon in your community for DD services you're going to have to step into the 21st century and invest in technology and have staff that understand how to use the latest and greatest gadgets.  Here are some areas that you can incorporate into your services:

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Running a provider agency means wearing a lot of hats and staying current with what's going on in the world around your clients and the regulatory landscape in which your agency operates in.  One of the keys to being a successful executive director which I have noticed is having a fantastic network of people they keep in touch with.  Whether it's through associations, old colleagues, or local networks, an effective executive director is in tune with what's happening in the environment around them.

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