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The MediSked Blog

Break down the silos of your current provider agency management systems!

Posted by Mike Holihan on Thu, Mar 14, 2013 @ 08:52 AM

If you are like most provider agencies that are not using an agency management platform, you most likely have a variety of software products in use that varies from department to department.  And you would not be alone.  In a 2011 survey that we conducted with over 1,600 respondents, the majority (over 60%) of provider agencies are not utilizing a comprehensive software system, such as an agency management platform.  What's the most common way agencies are tracking information?  The overwhelming majority of agencies (93%) use Microsoft Excel.  Second most common way - Microsoft Access.      So what does this mean?  It means that even though agencies might be described as "paper based", they are using software products to help manage their data.  It also means that everyone that's using Excel or Access probably has their own spreadsheets or databases stored on their local hard drive.  The point here is that information is not shared across department boundaries with this type of software.  I'm sure you've probably seen at your agency a spreadsheet that someone has on their computer and even the way the spreadsheet looks is totally different than the ones you create.  There's no standardization; it's kind of like the wild west of data management.  Here are some problems with this method. 
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Tags: Provider Agencies, Paperless / Cloud Based

Agency management platforms are the choice for DD provider software

Posted by Mike Holihan on Thu, Mar 07, 2013 @ 09:18 AM

There are so many software products targeted to specific purposes in this industry (such as case notes, billing, and demographic tracking), it’s hard to understand and keep track of what they all actually do.  “If I go with one system, will I still need to use other systems in tandem?”  “We bought this system to handle one function and we think it can do more, but we don’t know what it can and can’t do.”  These are comments our customers frequently tell us before they found out about MediSked Connect, as they were wading through the massive amount of disconnected software products on the market.  The MediSked Connect platform is defined as an Agency Management Platform (AMP) and is the first and only platform to currently have that designation.  The services that you are providing now can be centralized and managed through it.  By consolidating this information, you will be reducing duplicate keypunching, human errors and bad data.  Connecting data and systems in a real-time platform will lead to reduced costs, easier maintenance and safeguards, as well as turn your agency into an industry leader integrating best practices and the latest technologies. 

 To make an informed decision about investing in technology that will be part of the fabric of your agency, you need to know what’s inside – what an Agency Management Platform contains and doesn’t contain.  Below is how Connect is defined as an Agency Management Platform:

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Tags: Provider Agencies

The Stars at night, were big and bright!

Posted by Brian White on Wed, Feb 27, 2013 @ 04:50 PM

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Tags: Change Management, Compliance, Provider Agencies

4 Reasons to LOVE a computer system for provider agencies

Posted by Mike Holihan on Thu, Feb 14, 2013 @ 10:32 AM


In honor of Valentine's Day, we thought we would pay tribute by letting our readers know what there is to love about a computer system.  Now we know that to most of you, loving a computer system seems silly.  I mean, you're whole career has been based on the love you have for the people you serve.  Now that's real love - so this is more of a 'really like'.  We also know that for most of you, computers and technology is just not your thing.  But like the kid at the school Valentine's dance that's in the corner, computer systems for this industry might be cooler than you think.  Maybe you should go over and introduce yourself, who knows it could be a match made in heaven!  A computer system can't give you a hug or tell you they love you or make you laugh.  But what if we looked at a computer system like an Agency Management Platform and tried to give the things it does a more human-like feel.  So bear with us, as we try to make a case for the 4 Reasons you should LOVE (or at least really like) a computer system for provider agencies.

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Tags: Provider Agencies, Technology