This past Friday, we had the pleasure of visiting this quarter's user group leadership award recipient, Jennifer Thomas from Phoenix Frontier, Inc located in Buffalo, NY. This award is given to a MediSked Connect user that exhibits expertise in the system and leverages it to make it more effective for their agency and the users at their agency. While we were there to present the award, Jennifer also gave us a great tour of their facility and their employment program.

If we had a nickel for every time we hear this one!  The answer is yes and no.  To fully utilize an agency management platform like Connect, having every employee log into the system and do their notes or whatever their job requires them to do will make the agency tremendously more efficient than it would be if it were using a paper system.  You would be drastically reducing the amount of paperwork and time to collect and organize the paperwork, as well as have all of your documentation forever connected to an audited shift.  With that being said, some agencies still prefer to have their field staff use paper and bring in an AMP at the point of billing.  There is no one right way to use a system like Connect, however there is a most efficient way and that is getting everyone involved.