In most cases, if you are an providing agency implementing a new technology you are going to receive push back from your staff.  What you find to be cutting edge and highly beneficial for your agency, your staff could find threatening.  Especially with staff that has limited exposure to computers and technology, the idea of implementing technology at your agency could be extremely earth-shattering.  So how can you motivate staff in home and community based services to use technology? We have some ideas that we'll share below, but it's important to note that the best to motivate is not through threats or negative reinforcement.  If you keep it positive and make it internal in terms of personal growth, technology and change will be embraced a lot deeper!

Whether you are a home care or human service agency that has formal schedules or not, chances are you have encountered times when direct support staff has either been late, no-showed, or called off a shift that was assigned to them.  In fact, in our travels to provider agencies across the country, one of the biggest challenges we hear echoed time and again is employee management.  If you are managing direct support staff shifts and schedules via paper, whiteboards, or any other manual method you are not optimizing your reimbursement or revenue potential and more importantly, risking not delivering the highest quality of care.  Here are some reasons why transitioning to an Agency Management Platform, such as Connect, will solve your employee scheduling needs.