There are a lot of factors and forces that come into play when making the switch to an Agency Management Platform.  One of the consistent forces is security and compliance.  This is not to say that you can't have a world class compliance and quality assurance program at your agency with manual and paper based methods.  You can and I've witnessed them firsthand.  But, compliance and QA goes beyond coming out of a clean audit.  While that's very important and software can absolutely help make that process more efficient, it's also important to look at the security of your clients' protected health information and private data that's only meant for the eyes of certain qualified employees.  So whether you just failed an audit and your manual methods are in disarray, or you run a tight ship and every 'i' is dotted and 't' crossed, there are still areas that a HIPAA compliant Agency Management Platform can help with.  Let's take a look.